Already a Prova Help member? Open the app or use your designated emergency assistance number whenever you need help.
With Prova Help, you don't need to search for an ambulance, security company or roadside provider. Request assistance through one platform and let the emergency-response ecosystem coordinate the right help.
THREE SERVICES. ONE MEMBERSHIP.
Feel safer wherever you are. Access professional assistance for security, medical and roadside emergencies.
Security Response
Emergency security response, SOS activation, incident coordination, home and personal security emergencies, responder dispatch, location-enabled assistance.
Emergency Medical Assistance
Emergency medical coordination, ambulance dispatch, responder coordination, hospital coordination, evacuation, location-enabled dispatch, incident support.
Roadside Rescue
Towing, battery jump-start, flat tyre assistance, emergency fuel, accident assistance, roadside coordination, location-enabled response.
HOW PROVA HELP WORKS
Help in four simple steps.
GET PROTECTED
Choose your membership and activate your Prova Help account.
REQUEST HELP
When an emergency happens, open Prova Help and request assistance.
WE LOCATE & COORDINATE
Your location and details help identify and coordinate the appropriate assistance.
HELP IS DISPATCHED
The appropriate security, medical or roadside response is coordinated.
One Tap. The Right Help.
REAL-LIFE USE CASES
Three different emergencies. One place to ask for help.
It is 11:30 PM. Someone is trying to force their way into your home.
Open Prova Request Security Assistance
You are travelling with your family. Your vehicle breaks down away from home.
Open Prova Request Roadside Rescue
Someone suddenly becomes seriously unwell. You need emergency medical assistance.
Open Prova Request Medical Assistance
Choose Your Protection
INDIVIDUAL
KES 6,999
PER YEAR
For one individual
✓ Professional Security Response
✓ Emergency Medical Assistance
✓ Roadside Rescue
✓ Prova Help App
✓ Emergency assistance access
✓ 24/7 support
That's approximately: KES 19 per day.
FAMILY
KES 14,999
PER YEAR
Protection for 3 family members
Principal Member + Spouse + 1 Dependant
Every activated family member enjoys:
✓ Professional Security Response
✓ Emergency Medical Assistance
✓ Roadside Rescue
✓ Prova Help App
✓ Emergency assistance access
✓ 24/7 support
